Bill called the management office this morning to tell them about the dripping. The woman told him that she'd call the landlord and would call Bill back. The landlord called and seemed none too pleased about the fact that the leak wasn't fixed. He said he would try to get someone out tomorrow, but if they wouldn't/couldn't do tomorrow, then Monday. He apologized and said, 'I'll do my best for ya.' We are happy with his response and the promptness of it. We know that this isn't his fault and that he sent someone out quickly to take care of the problem. This makes sense, since it's his property being damaged by the water. The fact that the job wasn't sufficiently completed isn't down to him. This is one more reason we are happy to be renting. If this was my house, I would be the one trying to get people to come and fix things and would just have to hope they did it properly. When they didn't, I would have to spend time trying to get them to come back.This is not something I would be confident about, ever. The alternative, I suppose, would be to become a DIY sort of gal. No. It's not my jam. I much prefer renting. I'm happy to pay someone else to provide me with shelter, furniture, dishes, silverware, etc and to deal with these kinds of issues.
Later in the day, the management office called just to follow up and make sure someone had contacted us and that things were moving towards a solution. This is quite a contrast to a previous experience where any reports of problems were going out into a black hole with the property manager and may or may not have ever gotten to the owner, who wasn't keen to spend money on the place in any case. After we left he tried his luck with AirBnB. The reviews were brutal. He seemed to think he could give people the keys and they'd give him lots of cash and all would be well. Hasn't worked out for him.
So we are pleased with how quickly people have responded. It has just started raining again. If the drips return, we're ready. We moved the chair and books last night and the containers are in place. It's supposed to be dry tomorrow, but heavy rain again Sunday so we'll just leave everything as it is.
1 comment:
Our fingers are crossed :-)
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